Конкретный пример: Тестер сети обширно используется в студенческих общежитиях | enterprise.netscout.com

Конкретный пример: Тестер сети обширно используется в студенческих общежитиях

Краткий обзор

Клиент:

Valparaiso University

  • 5 000 users at any one time
  • 10 000+ network drops
  • 44 buildings


Сфера:

Образование


Местоположение:

Valparaiso, Indiana

Задача:

Current process for the port testing project was time consuming and inefficient.



Результаты:

Cut project timeline from one month to one week.



На продукте:

LinkSprinter™


Most Valuable Feature:

Switch advertisement information via LLDP, CDP, EDP – knowing the switch name, port number, and VLAN information.

“Our process for testing our Ethernet drops was a giant pain. It took way too long, and was hard for our student IT testers to complete, especially because they had to lug around a heavy laptop. But we just love this little LinkSprinter; it makes it so much easier.” - Jason Kellerman, Network Administrator, Valparaiso University



LinkSprinter проходит каждый тест университета Вальпараисо на высшем уровне

Каждое лето, когда студенты университета Вальпараисо заканчивают учебу и освобождают общежития, Джейсон Келлерман посылает своего ученика «айтишника», чтобы проверить каждый порт во всех пяти общежитиях по всему университетскому городку. Политика университета — «один порт на подушку» — предусматривает обеспечение каждому студенту в общежитии доступ, по крайней мере, к одному рабочему разъему Ethernet (в дополнение к Wi-Fi доступу).

Это очень важно для Джейсона и университета, поэтому он каждый год в летнее время проверяет сеть, утверждая: «Чтобы не быть застигнутыми врасплох, мы хотим быть уверены, что каждый студент обслуживается качественно».

A Snapshot of the Old Testing Process

The previous process for this overwhelming project was cumbersome – for the student testers as well as Jason, who checked their work and fixed any faulty ports. The students lugged around a bulky laptop to every single port, plugged into the drop, ran the various tests, and annotated the results either in a spreadsheet or by hand on a form. The laptops were not ideal for this type of work, due to their size, weight, cost, and potential for damage. Even worse, each laptop’s battery lasted only a few hours, and needed re-charging at least once a day.

The testing process itself was time-consuming, taking anywhere from 1-3 minutes per port. “It was so frustrating, I knew I had to find a better way,” said Jason. Используя быстрый поиск в Интернете, он нашел LinkSprinter Network Tester, и с тех пор больше не искал.

Why he chose the LinkSprinter ?

The LinkSprinter was a better tester for Valparaiso University, because of its smaller size, faster testing, and reliable results. “The students can take the LinkSprinter anywhere – lunch, even. It fits right in their pocket, and they don’t need to worry about locking it up,” said Jason.

Student testers now complete a full test in just 10 seconds, an improvement that allowed Jason’s team to cut the project timeline down from the usual month-long process to just one week. LinkSprinter is also easier to use for non-network-savvy students. “It’s so simple that students don’t have to worry about running tests incorrectly, and I know that I’m getting accurate information,” says Jason. It provides consistent network information for each test that he can count on when he needs to fix faulty ports.

What if an issue emerges during testing?

Using the old process of testing with a laptop and annotating a spreadsheet, students often didn’t have the technical knowledge to troubleshoot after identifying a faulty port. This forced Jason to spend extra time going back to each faulty port and running further tests before he could fix it. Saving time is where he sees great value in the LinkSprinter, because the cloud storage of test details enables him to filter the results and quickly see where in the network the problems occurred (PoE, link to the switch, DHCP, gateway, Internet). With that information, he can quickly decide the next steps to ensure every student coming back in the fall has a functioning port.


Looking Forward

Now that Jason and his team have shaved three weeks from the time it takes to complete the port testing project every year, he’s looking forward to better using that time and putting the students on different projects. As we all can imagine, he says, “there’s always plenty to do!” The next step for Jason? “I’d like to outfit our first-line computer technicians, because LinkSprinter could help them triage reported issues to see if the problem is in the computer or the network. If it’s in the network, I have all the test information I need and can handle the issue right away.”

 
 
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